Learn How to Create Retail Return Invoice in SwilERP

Create Retail/Sales Return Invoice

How to Create Retail/Sales Return Invoice in SwilERP


In SwilERP, a retail/sales return is an invoice that a vendor issues to a customer when a product is returned after being sold. The reasons for the return can include expiration, damage, saleability, price difference, shelf expiration, and receiving less than what was expected. By issuing an invoice, the vendor can keep track of the returns and monitor the reasons for the returns.


Start with login in SwilERP dashboard to initiate the process

  1. Go to the Sales Menu> Retail Return.
Reference image:
SwilERP Dashboard Window
  1. In next page you've to update all details according to requirements.
  1. Update Customer Name in the column.
  2. Edit details in Refer by, address, reference number if required.
Reference image:
Customer Details Customer Details Tab

How to Add Products Details

  1. Enter details of the product for which you want to create an invoice.
    1. Afterwards, select Return Type as expired, saleable, damaged, price difference, etc.
    2. Enter the Invoice Date on which date you created the sale bill.
    3. Select the Invoice No from the drop-down list.
    4. After selecting invoice no, a pop-up window will appear press "Yes" to continue.
    5. All further details will automatically be filed in the columns.
    6. Click on the Save option to save the window.
Reference image:
Product Details Product Details Window

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