How to solve missing entries problem in purchase invoice/ sales invoice/ challan ?
It is observed that sometimes while making data entry, before completing the transaction, system or software is shut down due to electricity problem, LAN connection problem, memory problem, hard disk problem or software error. In such case, the items entered in this transaction appear in product query, stock is also effected but does not appear in purchase invoice/sales invoice list or browsers.
In this case, we have to check the entry no. for product query and enter the same in entry no field after selecting ADD option or new transaction from menu. After entering header information, when we come down, we can see those products in detail part. Amount calculation is also wrong in such invoice, so we have to come out of the transaction, again modify and then save it. Then only it will reflect correct amount on screen and in print of invoice.
Related problem is that if same entry no is used by this user or another user, then the detail records appear in that entry from nowhere. It creates confusion and the user is required to either delete such items or ask other user and enter correct information in header to save previous transaction.
We are working on this problem and will solve it soon.
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