Sales Return & Cancelled Delivery Management Flowchart in SwilERP

Sales Return & Cancelled Delivery Management Flowchart in SwilERP

Overview:


Need a seamless way to manage product returns and cancelled deliveries? The Sales Return menu in SwilERP helps businesses efficiently handle customer returns and order cancellations while ensuring accurate stock updates and financial adjustments.


Steps to Process a Sales Return or Cancelled Delivery:

Go to the Sales Return Menu → Select the relevant return type (Customer Return / Cancelled Order) → Enter return details and reason → Verify and approve → Update stock and issue a credit note (if applicable).


Form Name: Sales Return

Prerequisite:
  • Ensure returned/cancelled items are inspected for quality.

  • If issuing a credit note, verify company return policies.



Image: