1. Online support for using software and solving problems arising due to data or software processes, if any. If problems are due to hardware, network or virus or anti-virus, it is not covered.

2. Updates provided in existing options in software which are available to you at the time of purchase of AMC.

What we have provided in 16.2 under AMC ? 

1. Changes in tax master according to GST. Added HSN Master as required.

2. Changes in Sales invoice according to GST.

3. Changes in Purchase Invoice according to GST.

4. Changes in Credit/Debit Notes according to GST

5. Changes in various reports according to GST

6. Updates to all reports for better handling of laser printer, export to pdf etc.

7, Updates to all entry screens for better look and feel.

8. Updates to queries for better look and feel.

9. New processes to update sales prices as per GST.

10. Lot of improvement in complete working of software.

11. Purchase Return process designed to handle credit/debit note

12. Sales Return process designed to handle credit/debit note

13. Export of all masters to excel and possibility to edit in excel.

14. New sales invoice default formats for GST

15. New sales return default formats for GST

16. New purchase return default formats for GST

17, New Purchase invoice default formats for GST

18. Display of HSN in entry screens

1. New entry screen for Billing Heads

2. New entry screen for GST transactions -> GST Input (Purchase) & GST Output (Sales)

3. New RCM Invoice entry screen

4. New GST Tax Summary with options to check errors.

5. GSTIN check mechanism in masters and GST reports.

6. New entry screen - tax invoice for purchase returns - expiry return to suppliers.

7. New entry screen - tax invoice for sales returns - expiry return from customers.

8. New options to import HSN and pricelist provided by companies

9. New option to import HSN from UPC Master provided by AWACS

10. New option to import HSN from personalized product master provided by AWACS

11. Excel export of complete GST summary data which can be used by tax consultant to prepare GST returns

12. Analysis option for GST summary data to have an insight of data like HSN wise, party wise, station wise etc.

We proposed GST Update charges Rs. 4000 for above updates but waived off later based on feedback from clients.

Preparation of GST Returns is a complex process and lot of studies required for GST act and rules to prepare GST returns. We provide software for sales, purchase, inventory management and financial accounting.  All our studies and software developement process comes from your running business and we learn and implement your business processes in software. We do not provide software for preparing IT return or VAT return or GST return. We had integrated with Karvy and Tax'N'Go, two GSP-ASP solutions to facilitate GST return filing for you. You were supposed to pay charges for the same to GSP through online payment.

Unfortunately GSPs were not provided API access by Government for R1 in time and most of GSTR 1 had to be filed using Govt offline tool for July. We had to develop R1 export to offline tool to facilitate the same for our clients. As this process is not a standard part of the software, required too much extra effort on our part and still we cannot guarantee for accuracy of the same. Additionally we worked on R1 only with the view for pharmaceutical trade general practice and did not cover options which are uncommon to pharmaceutical trade.

So we had to provide this option as and extra option and charge for the same. You were supposed to pay Rs. 6000 per annum to GSP in general and Rs. 12000 per annum to tax consultant in general for filing of GST returns. We provided this option with an introductory price of Rs. 2000 per annum and facilitate your GST return filing process. You can generate JSON file using Govt offline tool and file the same to GSTN without taking help from tax consultant. Lot of help and articles are available on internet and videos on youtube for guiding you through GSTN and offline tool filing process.

Hope you appreciate.