How to Add ABHA Registration Number for Patients in Cross

How to Add ABHA Registration Number for Patients in Cross

Registering and Linking ABHA Numbers in Cross


The ABHA number (Ayushman Bharat Health Account) is a 14-digit unique health ID issued under the Ayushman Bharat Digital Mission (ABDM) by the Government of India. It enables patients to securely store and share their health records across hospitals, clinics, and diagnostic centers, creating a connected digital health ecosystem.

For healthcare providers using ERP software like Cross, collecting and linking a patient’s ABHA number during registration or billing is now a recommended step. This ensures better continuity of care, reduces paperwork, and aligns your practice with national digital health standards.

In this article, we’ll walk you through how to add a patient’s ABHA registration number in Cross software and keep your billing and health records compliant with ABDM guidelines.

Step 1 - Enable ABHA Option

  1. Go to the System> System Maintenance> System Parameters.
Reference image:

System Parameters Window
  1. To enable the ABHA (83) option, set this value to true.
Reference image:

Enable Option

  1. After that, the ABHA Ayushman Bharat option will be activated in the Utility section.
Reference image:

ABHA Ayushman Bharat Option

Step 2 - How to Search Patient

Here, you can check if your patient is already registered in ABHA by searching for the patient.
  1. Click on Patient Search option.
Reference image:

Patient Search
  1. Next, it will ask you for an OTP.
Reference image:

OTP Window


  1. If your patient is already registered on ABHA, a message will appear as shown in the reference image below.
  2. Then, press "Yes" to update the number in the Patient Master.
Reference image:

Notification Window


  1. After that, you will see the ABHA Number in the Patient Master, as shown in the reference image.
Patient Master

Step 3 - How to Do ABHA Registration Using Aadhaar

If you want to register directly through the Cross software, please follow the process outlined below.
  1. Go to Utility> ABHA Ayushman Bharat> Patient Registration.
  2. After that, a new window for creating an ABHA number using Aadhaar will appear.
Reference image:

Patient Registration Window


  1. Once you enter the patient's name and Aadhaar number and press 'Next,' the Terms and Conditions window will appear.
  2. Accept the Terms and Conditions and press 'OK.'
  3. Then, verify the OTP for the same.
Reference image:

Verification Window

  1. After that, the confirmation window will appear on the next slide.
  2. Confirm and Create ABHA number.
Reference image:
 
Confirmation Window
  1. Now, you need to enter email address and press 'OK.'
  2. The ABHA number will then be updated for the patient.
Reference image:




Step 4 - Download ABHA Card

  1. Go to Utility> ABHA Ayushman Bharat> Download ABHA Card.
  2. Download it.
Reference image:

Download Card

Reference image of ABHA card.

ABHA CARD

Step 5 - Patient ABHA Utilities


After verifying in ABHA utilities, you can view the ABHA card, delete it, deactivate or reactivate it, and also perform KYC verification.

Reference image:

Utilities Window

Step 6 - How to View ABHA Number in Sales Invoice

While creating a sales invoice, the ABHA number will be displayed as shown in the reference image.
​
Sales Invoice Window

While printing, it appears as follows:

Printed Invoice

Note: You can create a patient directly and then search for or register the ABHA from there.

Reference image:

Product Master

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